![]() After 24 hours have elapsed, you’ll be logged back out and will need to re-enable two-factor authentication for your login. Go beyond the password and protect yourself from hackers and account takeovers. Want to know more Enable 2FA for your favorite sites. If you don’t have your backup codes, please reach out to your account admin to grant you a 24-hour pass into the account. Authy Two-factor Authentication (2FA) App & Guides By using this site on the Twilio and affiliates network, you agree with our use of cookies. Keep in mind that each backup code can only be used once. Use an authenticator app like Authy for your 2 Factor Authentication codes Stop taking password shortcuts: NEVER under any. Q: What do I do if I’m locked out of Frame.io because I don’t have the device I use for two-factor authentication? A: You can enter one of the backup codes you received during the two-factor authentication setup by clicking on “Enter recovery code” in the Frame.io login flow. See Step 2 above to download one of the authenticator apps links for iPhone or Android. Popular authenticator apps include Google Authenticator, Authy, and 1Password. Why Authy is the best multi factor authentication app: - Secure Cloud. It helps you protect your account from hackers and hijackers by adding an additional layer of security. The Authy app generates secure 2 step verification tokens on your device. ![]() Q: What is an authenticator app, and how do I get one? A: An authenticator app is an application that generates verification tokens for the apps you use that require two-factor authentication. Yes, it is possible to reset your Backup Password by tapping on Change Password in the Backup Password area of the Settings menu within the Authy app. Authy brings the future of two-factor authentication to the convenience of your iPhone or iPad. How do I do that? A: At this time, we do not support per-user self-service 2FA management for Retail or Enterprise plans. Q: I’m an individual user who wants to enable two-factor authentication on my own. ![]()
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